Order Processing Time
Orders are processed within 1 – 2 business days after payment confirmation.
In case of high order volume or products that require additional preparation time, we will contact you directly.
Delivery Timeframe
• Within the city: 1 – 3 business days.
• Other cities: 3 – 7 business days depending on the shipping company.
• International delivery (if available): Varies by country, usually between 7 – 21 business days.
Shipping Companies
We work with trusted shipping companies to ensure the safe delivery of your products.
A tracking number will be provided once your order has been shipped.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on weight and destination.
Free shipping offers may be available occasionally and will be announced in the store.
Delivery Responsibility
Our store is not responsible for delays beyond our control (such as weather conditions, public holidays, or courier issues).
Please ensure that the delivery address and phone number are accurate to avoid any delays.
Order Receipt
If the customer does not receive the order and it is returned to us, reshipping can be arranged once the additional shipping fees are paid.